Account Associate - State Farm Agent Team Member
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AI Summary
The Account Associate will service existing customer accounts, handle policy changes, billing questions, and renewals, while also identifying coverage gaps and recommending appropriate insurance products. They will communicate with customers via phone, email, and text, and document activity across multiple systems.
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Flexible schedule
- Health insurance
Account Associate (Remote – Hybrid Sales & Service)
We’re looking for an experienced Account Associate to join our team in a fully remote role. This position blends both sales and customer service responsibilities, supporting customers throughout their policy lifecycle while also identifying opportunities to help them with additional coverage.
This role is ideal for someone with prior State Farm experience who enjoys building relationships, assisting customers, and contributing to agency growth.
Position Details:
- Fully remote
- Hybrid role: customer service + sales
- Full-time preferred, but open to candidates seeking fewer than 40 hours per week
- State Farm experience required
What You’ll Do:
- Service existing customer accounts, including policy changes, billing questions, and renewals
- Communicate with customers via phone, email, and text
- Identify coverage gaps and recommend appropriate insurance products
- Follow up on leads and opportunities while maintaining strong customer relationships
- Document activity and manage tasks across multiple systems
What We’re Looking For:
- Prior experience working in a State Farm agency
- Comfortable balancing both sales and service responsibilities
- Strong communication and follow-up skills
- Organized, self-motivated, and able to work independently in a remote environment
- Licensed or able to maintain required insurance licensing
This role offers flexibility, autonomy, and the opportunity to contribute in a meaningful way while working remotely. It’s a great fit for someone who understands the pace of a State Farm agency and wants a balanced role that combines service with growth opportunities.
This is a remote position.
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