Xpera

The Collections Administrator is responsible for identifying overdue accounts and implementing systematic follow-ups to ensure timely payment. The role involves resolving collection disputes and maintaining accurate customer account documentation to support organizational cash flow.

The investigator will plan and conduct specialist investigations, including interviewing witnesses and gathering evidence while adhering to legal and company protocols. They are responsible for managing a caseload, preparing comprehensive reports, and collaborating with stakeholders such as claims adjusters and legal counsel.