Xpera

The Collections Administrator is responsible for identifying overdue amounts, resolving payment disputes, and ensuring timely collections to maintain healthy cash flow. The role involves documenting account activities and partnering with peers to meet accounts receivable targets.

The investigator will plan and conduct specialist investigations, including interviewing witnesses and gathering evidence while adhering to legal and company protocols. They are responsible for managing a caseload, preparing comprehensive reports, and collaborating with stakeholders such as claims adjusters and legal counsel.