The Brokerage Client Assistant supports financial advisory teams by managing account information, processing security tickets, and performing administrative tasks. They also contribute to process improvements within the RCAST group and ensure all activities meet regulatory requirements.
The role involves supporting a Financial Advisory team by managing account information, processing security tickets, and performing administrative duties. You will also contribute to process improvements within the Remote Client Associate Support Team and ensure all activities meet regulatory requirements.
The Escalations Representative supports customers by investigating and resolving complex financial complaints and disputes. They act as an intermediary to negotiate settlements while ensuring compliance with internal company standards and regulatory requirements.
