United States$66000 - $74000 per year2-5 yrs expOthers
Provide phone and email technical support for Garland products, advising technicians, service agencies, sales teams, and customers on equipment repairs and replacement parts. Resolve customer and product issues, document dispatch and warranty information, support service coordination, and travel to the field when needed.
The Principal Business Systems Analyst is responsible for supporting, enhancing, and optimizing QAD Adaptive Enterprise and Enterprise Edition environments across global operations. This role partners with Finance and IT to translate business requirements into effective system solutions while resolving complex financial reporting issues.