Respond to customer inquiries via social media and chat while resolving complaints with professionalism. Maintain accurate customer records in the CRM and collaborate with technical teams to improve service quality.
Wefi
3 Remote Job Openings at Wefi
The Information Security Manager will own the company's information security, defining the strategy, roadmap, and risk posture while ensuring security policies and standards are maintained across the organization. This role also involves owning the end-to-end incident response process and managing regulatory and compliance programs.
The Customer Support Specialist will respond to customer inquiries via social media and chat, ensuring timely and accurate assistance. They will also resolve customer complaints and collaborate with other teams to improve service quality.
