Togal AI

Lead onboarding webinars and design customized training plans to ensure effective customer adoption of the AI platform. Act as a product expert to guide users in optimizing workflows and collaborate with support teams to resolve technical issues.

Manage a portfolio of customers to ensure goal achievement, satisfaction, and retention through regular check-ins and support. Collaborate with product and sales teams to provide customer insights and execute growth opportunities.

The Enterprise Campaign Manager will design and execute highly targeted one-to-one and one-to-few go-to-market campaigns for strategic accounts. This role involves coordinating multi-channel outreach across email, LinkedIn, and phone while partnering with sales and GTM operations to improve account penetration.

The Director of Revenue will govern the GTM tech stack and establish canonical metric definitions to ensure data consistency across sales, marketing, and finance. They will own pipeline reporting, revenue forecasting, and the integration of product usage signals into the revenue organization.

Key responsibilities involve building strong customer relationships, monitoring usage, acting as the primary point of contact, and responding promptly to support requests while troubleshooting issues. The role also requires identifying upsell/renewal opportunities and providing crucial customer insights to product and engineering teams.