The Samaritans Cape Cod and the Islands

Director of Crisis Line Operations

The Samaritans Cape Cod and the Islands · Full Time · a day ago

The Samaritans Cape Cod and the Islands

🌎 United States 💵 $70000 - $90000 per year ⭐ 5-10 yrs exp 💼 Others

Provide strategic and operational leadership for 24/7 crisis line programs, including the 988 Suicide & Crisis Lifeline. Manage a diverse team of staff and volunteers while ensuring regulatory compliance and continuous quality improvement.

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Remote Shift Supervisor Suicide Prevention Crisis Line (Th - Sun 5:30am - 1:30pm)

The Samaritans Cape Cod and the Islands · Full Time · a day ago

The Samaritans Cape Cod and the Islands

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide real-time leadership and operational oversight for the 988 Crisis Line team, supporting associates and volunteers. Ensure adherence to crisis intervention protocols and provide consultation for high-risk calls.

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Remote Shift Supervisor Suicide Prevention Crisis Line (Th - Su 1:30pm - 9:30pm ET)

The Samaritans Cape Cod and the Islands · Full Time · a day ago

The Samaritans Cape Cod and the Islands

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Shift Supervisor provides real-time leadership and operational oversight for the 988 Crisis Line team. Responsibilities include coaching staff, managing high-risk calls, and ensuring adherence to crisis intervention protocols.

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Remote Shift Supervisor Suicide Prevention Crisis Line (Th - Su 9:30pm - 5:30am ET)

The Samaritans Cape Cod and the Islands · Full Time · a day ago

The Samaritans Cape Cod and the Islands

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Shift Supervisor provides real-time leadership and operational oversight for the 988 Crisis Line team. They are responsible for coaching staff, managing high-risk calls, and ensuring adherence to crisis intervention protocols.

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Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 7:00 PM – 11:00 PM)

The Samaritans Cape Cod and the Islands · Full Time · 2 months ago

The Samaritans Cape Cod and the Islands

🌎 United States 💵 $19 - $22 per hour ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate answers crisis calls from individuals seeking emotional support and provides empathetic, non-judgmental listening. They are responsible for de-escalating crisis situations and accurately documenting all call interactions.

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Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 5:00 AM – 9:00 AM)

The Samaritans Cape Cod and the Islands · Full Time · 2 months ago

The Samaritans Cape Cod and the Islands

🌎 United States 💵 $19 - $22 per hour ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate answers crisis calls from individuals seeking emotional support and provides empathetic, non-judgmental listening. They are responsible for de-escalating crisis situations, fostering hope, and accurately documenting all call interactions.

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Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 9:00 AM – 3:00 PM)

The Samaritans Cape Cod and the Islands · Full Time · 2 months ago

The Samaritans Cape Cod and the Islands

🌎 United States 💵 $19 - $22 per hour ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate answers crisis calls from individuals seeking emotional support and provides empathetic, non-judgmental listening. They are responsible for de-escalating crisis situations, documenting interactions, and meeting performance expectations.

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Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 3:00 PM – 7:00 PM)

The Samaritans Cape Cod and the Islands · Full Time · 2 months ago

The Samaritans Cape Cod and the Islands

🌎 United States 💵 $19 - $22 per hour ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate will answer crisis calls from individuals seeking emotional support, including those at risk of suicide, providing empathetic listening and helping to de-escalate crisis situations. Responsibilities also include accurately documenting call interactions and meeting performance expectations.

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Crisis Line Volunteer

The Samaritans Cape Cod and the Islands · · 3 months ago

The Samaritans Cape Cod and the Islands

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate supports the Crisis Line program by answering approximately 10 hours of crisis calls monthly from individuals seeking emotional support, including those at risk of suicide. Duties also involve adhering to performance measures for call volume and maintaining thorough, accurate documentation of all completed calls.

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Crisis Line Intern

The Samaritans Cape Cod and the Islands · · 3 months ago

The Samaritans Cape Cod and the Islands

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Crisis Line Associate Intern supports the Crisis Line program by answering calls for 10-25 hours weekly during low-coverage periods to build response capacity. Duties include answering crisis calls seeking emotional support, including those at risk of suicide, and ensuring thorough documentation of completed calls.

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