The Customer Success Manager oversees team performance, manages hiring and payroll, and coordinates with the Underwriting Operations team. They are responsible for training staff, identifying talent, and administering performance improvement plans.
The Director of Inside Partner Success leads the team to ensure consistent service delivery and operational support for multifamily clients. This role manages team performance against KPIs, oversees CRM data accuracy, and drives cross-functional collaboration to improve partner engagement.
Drive growth in the multifamily business through new logo acquisition and pipeline generation across the West Coast. Manage the full sales cycle from initial engagement to stabilized partnership while collaborating with account managers for rollout execution.
The role involves owning full-cycle sales for a named prospect list and driving product utilization through training and support for leasing teams. The associate will manage the B2B2C funnel, collect customer feedback, and collaborate with Account Management to expand existing business.
The Senior Account Executive owns the full sales cycle to acquire new multifamily property management clients. This includes strategic prospecting, conducting discovery, and partnering with Account Management to ensure successful client launches.
The Senior Account Manager owns full-cycle sales for a named prospect list, focusing on driving growth for multifamily property management clients. Key duties include conducting discovery, managing product launches, and performing Quarterly Business Reviews to demonstrate value.
