The Director of Inside Partner Success leads the team to ensure consistent service delivery and operational support for multifamily clients. This role manages team performance against KPIs, oversees CRM data accuracy, and drives cross-functional collaboration to improve partner engagement.
TheGuarantors
8 Remote Job Openings at TheGuarantors
Manage and grow a portfolio of multifamily management and investment firms to reduce bad debt and boost occupancy. Lead quarterly business reviews, interpret performance data, and collaborate with internal teams to execute rollout plans.
Provide administrative and operational support to Outbound Partner Success roles while managing inbound tickets and product training. Maintain accurate CRM records in HubSpot and conduct group retraining sessions for leasing teams.
Lead multiple engineering teams and managers to build and scale products for landlords and multifamily operators. Partner with Product teams to align technical strategy with business priorities and ensure high-quality, predictable delivery.
Drive growth in the multifamily business through new logo acquisition and pipeline generation across the West Coast. Manage the full sales cycle from initial engagement to stabilized partnership while collaborating with account managers for rollout execution.
The role involves owning full-cycle sales for a named prospect list and driving product utilization through training and support for leasing teams. The associate will manage the B2B2C funnel, collect customer feedback, and collaborate with Account Management to expand existing business.
The Senior Account Executive owns the full sales cycle to acquire new multifamily property management clients. This includes strategic prospecting, conducting discovery, and partnering with Account Management to ensure successful client launches.
The Senior Account Manager owns full-cycle sales for a named prospect list, focusing on driving growth for multifamily property management clients. Key duties include conducting discovery, managing product launches, and performing Quarterly Business Reviews to demonstrate value.