The Customer Success Manager oversees team performance, manages hiring and payroll, and coordinates with the Underwriting Operations team. They are responsible for training staff, identifying talent, and administering performance improvement plans.
Manage a pipeline of deals while providing support to renters, landlords, and brokers to ensure a seamless experience. Gather data on customer communications and engagement to help improve the overall user experience.
Manage a pipeline of deals and proactively follow up with customers to drive revenue and improve user experience. Communicate effectively with customers via phone and email while gathering data on engagement.
The role involves owning full-cycle sales for a named prospect list and driving product utilization through training and support for leasing teams. The associate will manage the B2B2C funnel, collect customer feedback, and collaborate with Account Management to expand existing business.
The Senior Account Executive owns the full sales cycle to acquire new multifamily property management clients. This includes strategic prospecting, conducting discovery, and partnering with Account Management to ensure successful client launches.
The Senior Account Manager owns full-cycle sales for a named prospect list, focusing on driving growth for multifamily property management clients. Key duties include conducting discovery, managing product launches, and performing Quarterly Business Reviews to demonstrate value.
