The Christian Broadcasting Network

The Customer Experience Analyst will collect and analyze multi-channel Voice of the Customer data to provide actionable insights for improving customer and employee satisfaction. This role involves creating reports and dashboards to support leadership in enhancing the overall customer experience across the organization.

Connect with CBN partners to provide biblical prayer ministry and share information about affiliated ministries. Encourage financial support and facilitate ministry activities to advance the Gospel worldwide.

Connect with CBN partners through prayer ministry using biblical doctrine and share information about affiliated ministries. Encourage financial support and facilitate ministry activities to advance the Gospel worldwide.

This role focuses on the administration, stability, and efficiency of Microsoft Dynamics 365 (D365) CRM and financial transaction processing systems. Responsibilities include proactively monitoring system health, troubleshooting production issues, supporting CI/CD pipelines, and driving the transition to modern DevOps practices.