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TeleClinic

Remote Job Openings at TeleClinic (10)

Mitarbeiter Customer Service (m/w/d)

Germany 2-5 yrs exp Support

You will serve as the primary point of contact for physicians, providing professional technical support via Teamviewer, phone, and email. Additionally, you will manage customer inquiries in the ticket system and actively contribute to optimizing internal processes.

3rd Level Tech Support (m/w/d)

Germany 5-10 yrs exp Support

You will serve as the final escalation point for complex technical issues and integration problems related to connecting medical practices to the telematics infrastructure. Additionally, you will provide hands-on remote support to doctors and manage technical documentation and mentoring for internal teams.

Team Lead Doctor Support (m/w/d)

Germany 2-5 yrs exp Support

You will lead the Doctor Support team, focusing on optimizing support processes, quality, and KPIs while acting as the voice of the doctors. You will also collaborate closely with product, growth, and experience teams to drive data-informed improvements across the doctor journey.

Regulatory Affairs Manager - Digital Health (m/w/d)

Germany 5-10 yrs exp Legal

You will serve as the primary point of contact for regulatory authorities and manage end-to-end certification processes for digital health products. Additionally, you will translate complex regulatory requirements into actionable specifications and ensure ongoing compliance throughout the product lifecycle.

Head of Finance (m/f/d)

Germany 10+ yrs exp Finance

Establish a lean finance organization to support profitable growth and international expansion across Europe. Oversee end-to-end accounting, financial steering, business intelligence, and investor relations.

UI / UX Designer (m/w/d)

Germany 2-5 yrs exp Design

Responsible for the further development of the doctor-side platform and partner integrations. This includes creating wireframes and prototypes, conducting user research, and collaborating with developers to ensure technical implementation.