You will design, build, and maintain automation workflows for doctor onboarding and customer service using tools like Make and various AI models. Additionally, you will analyze conversion metrics to prioritize automation opportunities and collaborate with the Head of Doctor Growth to refine the automation strategy.
You will own the end-to-end AI-driven patient journeys, from initial intake to successful appointment booking. Additionally, you will collaborate cross-functionally to build, optimize, and scale AI agents that meet the needs of health insurers and ecosystem partners.
You will own test plan generation across the AI-SDLC and define quality gates for AI-generated tests. You will also collaborate with developers and product managers to perform manual testing and ensure product quality for web and mobile applications.
Provide medical consultations to patients via telephone or live chat from a home office setting. Conduct research on medical conditions and coordinate referrals to specialists within the network.
You will own the product strategy and roadmap for the patient experience across iOS, Android, and web platforms. You will lead end-to-end discovery and experimentation processes to improve engagement and retention metrics.
You will serve as the primary point of contact for physicians, providing professional technical support via Teamviewer, phone, and email. Additionally, you will manage customer inquiries in the ticket system and actively contribute to optimizing internal processes.
You will own the end-to-end development of modules within the PVS ecosystem, including architecture design, implementation, and production infrastructure management. Additionally, you will collaborate with cross-functional teams to maintain high code quality and mentor other engineers.
You will serve as the primary point of contact for regulatory authorities and manage end-to-end certification processes for digital health products. Additionally, you will translate complex regulatory requirements into actionable specifications and ensure ongoing compliance throughout the product lifecycle.
Establish a lean finance organization to support profitable growth and international expansion across Europe. Oversee end-to-end accounting, financial steering, business intelligence, and investor relations.
Responsible for the further development of the doctor-side platform and partner integrations. This includes creating wireframes and prototypes, conducting user research, and collaborating with developers to ensure technical implementation.
