Lead and develop a customer care and technical support team across multiple ERP and CRM product lines. Manage complex technical escalations and implement process improvements to reduce ticket resolution times and improve SLAs.
Sylogist
2 Remote Job Openings at Sylogist
Lead and develop customer care and technical support teams across multiple ERP and CRM product lines. Manage complex technical escalations and implement process improvements to reduce ticket resolution times and improve SLAs.
