You will design and maintain scalable test automation frameworks using Python and Selenium to ensure product quality. Additionally, you will act as a bridge between customer needs and development by reproducing, triaging, and resolving high-priority defects.
The Strategic Account Manager will own the success, retention, and growth of enterprise accounts within a defined region. They are responsible for mapping client ecosystems, driving platform adoption, and executing regional market development strategies.
You will serve as the primary point of contact for internal IT support, managing hardware and software troubleshooting for a global remote team. Additionally, you will assist with asset management, security compliance, and the automation of IT workflows.
Provide comprehensive support to platform users before, during, and after events, including online and onsite assistance. Conduct regular webinars for organizers and exhibitors and assist in creating event content.
