The Support Specialist will act as the first point of contact for customers, managing technical support tickets from registration to resolution. They will perform log analysis, diagnose issues in virtual and cloud environments, and collaborate with R&D and QA teams to resolve complex incidents.
Responsible for acquiring new service providers and business partners while maintaining existing client relationships. The role involves managing the full sales cycle from prospecting to finalization and analyzing market opportunities to drive growth.
Responsible for acquiring new service providers and business partners while maintaining existing relationships to achieve sales goals for proprietary products. This includes managing the full sales cycle from prospecting to finalization and collaborating with marketing to create partner-focused campaigns.
