The representative is responsible for answering inbound calls professionally, addressing customer needs, and guiding callers through the sales process to secure bookings. They must also perform outbound calls as assigned and maintain accurate records of customer information.
The Senior HR Generalist provides support in employee relations, compliance, and performance management while advising managers on company policies. They are responsible for conducting workplace investigations, managing leave requests, and fostering a productive work environment.
The representative will handle inbound and outbound calls to assist customers with storage needs, provide information, and complete bookings. They are responsible for maintaining professional communication, overcoming objections, and meeting performance indicators related to call volume and conversion.
