The Retention Designer will own the design and content strategy for post-purchase customer journeys, including email campaigns and automated flows. They will collaborate with copywriters and implementers to ensure high-conversion, accessible, and brand-aligned digital experiences.
The Sr. Strategist will own the CRO testing roadmap and prioritization framework while mentoring junior staff on test hypotheses and heuristic analyses. They will also translate test results into business impact narratives and support new business development through audits and scoping.
Manage a portfolio of high-growth DTC brands by executing and evolving email and SMS marketing strategies. Collaborate with creative and analytical teams to drive measurable business results and serve as a strategic advisor to clients.
Lead and scale the Account Management function by designing operating models and managing a team of Account Directors. Drive revenue growth through account expansion and serve as a senior strategic partner for key enterprise clients.
