Simbe Robotics

Lead the company's editorial and communications strategy to strengthen reputation and accelerate growth in the physical AI sector. This includes managing executive platforms, corporate narratives, PR agencies, and industry influence across retail and technology ecosystems.

Lead retail customer education, robot certification, and store community programs to drive product adoption and customer advocacy. Collaborate cross-functionally to design onboarding communications and operationalize voice-of-customer insights for the Store Intelligence platform.

Own the full deployment lifecycle for retail robotics, from physical installation and network setup to digital configuration. Build automation scripts and internal tools to optimize deployment speed and reliability at scale.

The analyst will investigate and resolve customer issues across robotic and software systems by analyzing diagnostics, telemetry, and logs, driving issues to resolution rather than just triaging them. This role also involves building automation, tooling, and documentation to improve support quality and capacity.