The CSM will build and nurture relationships with large enterprise customers to drive engagement, retention, and expansion. They will act as a trusted advisor, developing success plans aligned with customer business objectives to ensure the realization of recurring value.
SafeBreach
3 Remote Job Openings at SafeBreach
Lead onboarding and complex technical implementations for enterprise customers while serving as a trusted advisor to drive product adoption. Proactively manage customer relationships and collaborate cross-functionally to resolve technical blockers and advocate for customer needs.
Manage and optimize the marketing technology stack, specifically HubSpot and Salesforce, to drive pipeline and ensure data hygiene. Oversee marketing performance reporting, lead routing, and end-to-end webinar operations.