Legal Concierge
Provide coaching, care coordination, and referral services to clients enrolled in the VA Caregiver Legal and Financial program. Manage client documentation, assess needs, and facilitate goal attainment through web-assisted sessions.
Provide coaching, care coordination, and referral services to clients enrolled in the VA Caregiver Legal and Financial program. Manage client documentation, assess needs, and facilitate goal attainment through web-assisted sessions.
The Shift Supervisor oversees daily contact center operations, including training, coaching, and developing the customer service team. They ensure compliance with TRICARE requirements while monitoring performance metrics and managing staff schedules.
The Licensed inTransition Coach provides specialized, telephonic, one-on-one coaching to facilitate transitions between psychological health care providers. They engage in motivational interviewing and barrier identification to support callers in maintaining their psychological health care treatment.