The Internal Sales Specialist supports customers by assisting with loan applications, providing product information, and ensuring compliance with company procedures. They are responsible for managing outbound and inbound calls to meet sales goals while maintaining a professional and helpful rapport with customers.
The Customer Care Agent is responsible for servicing Advance America customers through various communication channels, ensuring compliance with company processes. They must effectively listen to customer needs, resolve issues, and maintain a professional demeanor while interacting with customers and co-workers.
