Manage end-to-end client card issuing implementations, including planning, technical setup, and project closure. Coordinate across internal teams and external vendors to ensure successful delivery while maintaining clear documentation and project tracking.
Act as the lead architecture advisor for a large-scale digital identity program, providing leadership across authentication, trust services, and secure integration. Define technical standards, assess architecture designs, and facilitate consensus among government, financial, and technology stakeholders.
Conduct comprehensive manual testing of mobile banking and payment applications to validate customer journeys and interface quality. Document defects clearly and provide actionable feedback to product and engineering teams to ensure a high-quality user experience.
Act as a subject matter expert advising clients on network tokenization, digital wallets, and modern payment authentication strategies. Facilitate workshops and provide implementation guidance across business, technical, and fraud operations teams.