Contact customers via multiple channels to manage collections, follow up on pending payments, and resolve billing inquiries. Maintain updated databases and meet recovery objectives while providing professional and empathetic support.
Opción Yo
3 Remote Job Openings at Opción Yo
Manage debt collection by contacting clients via chat, calls, and email to secure payments and resolve billing queries. Maintain updated databases and meet recovery targets while providing clear account status information.
Lead the design, automation, and execution of quality strategies for web and mobile platforms. This includes developing automation scripts, validating REST APIs, and collaborating with developers to ensure stable production releases.
