The manager is responsible for driving revenue growth from established and new business travel accounts across assigned hotel properties. They act as a strategic connector between sales, hotel leadership, and operations to ensure top corporate clients receive a high-quality experience.
The Reservation Sales Associate serves as a brand ambassador by handling inbound reservation inquiries with professionalism and warmth. They are responsible for maximizing revenue through consultative sales techniques while delivering an elevated luxury service experience.
The associate will handle inbound reservation inquiries in English and Spanish while utilizing consultative sales techniques to maximize revenue. They are responsible for delivering exceptional luxury service experiences and managing reservation modifications, cancellations, and loyalty program enrollments.
