Omni Hotels & Resorts

The Activities Reservations Specialist processes customer inquiries and manages room and activity reservations to ensure guest satisfaction. They are responsible for maintaining professional communication via phone and email while utilizing company systems to resolve guest needs.

The specialist will manage room and activity reservations for Omni Hotels & Resorts in both English and Spanish. They are responsible for responding to customer inquiries professionally while maintaining high standards of service and efficiency.

The specialist will process customer inquiries, manage activity and room reservations, and ensure guest satisfaction through professional communication. They are also responsible for enrolling members in the Select Guest program and performing daily administrative tasks via telephone and computer systems.