Independently manage high-value Shopify accounts by developing and executing comprehensive retention strategies. Mentor junior team members on strategic thinking, data-driven decision-making, and client-facing skills.
Own copywriting for multiple pod accounts and manage project timelines, approvals, and sequencing. Contribute to account strategy and generate reports to support the Senior Retention Manager.
You will manage copywriting for multiple client accounts while ensuring project timelines and status updates are maintained. Additionally, you will contribute to account strategy and assist in reporting to support senior management decisions.
Manage results and relationships for high-value Shopify brands by developing advanced retention strategies and playbooks. Mentor team specialists and represent the agency in complex client negotiations.
