Provide 1st and 2nd level technical support for solar and energy systems via phone, email, and remote access. Coordinate service interventions and maintain accurate documentation of service cases within the ticketing system.
You will be responsible for the strategic development and management of B2B customers, including installers and project developers, within your assigned territory. Additionally, you will conduct technical consultations, manage contract negotiations, and actively acquire new business to meet sales targets.
Provide 1st and 2nd level technical support for photovoltaic, storage, and heat pump systems via phone, email, and remote access. Analyze and resolve technical faults in inverters and monitoring systems while coordinating service assignments with technicians.
Responsible for the strategic expansion and management of B2B customers and new client acquisition within assigned German regions. Tasks include providing technical product consultations, creating offers, and negotiating contracts for photovoltaic solutions.
