The Implementation Specialist is responsible for configuring platform products, managing back-office parameters, and overseeing third-party integrations. They also lead user training, support go-live activities, and provide ongoing functional support to ensure operational success.
You will audit internal processes and controls to ensure financial and operational integrity while investigating potential fraud through log and transaction analysis. Additionally, you will manage access controls, document evidence, and provide actionable recommendations to business and security teams.
The operator is responsible for receiving and managing customer calls, inquiries, and complaints to ensure high satisfaction levels. They must accurately record all interactions in the Odoo management system and provide timely resolutions or escalate complex issues to the back office.
