You will manage the onboarding process for new customers and serve as their primary point of contact to ensure they derive maximum value from the software. Additionally, you will collaborate with product and sales teams to evaluate customer requirements and drive the development of new features.
You will configure and upload energy data while ensuring its completeness and plausibility. Additionally, you will assist in automating upload processes and handle inquiries from market partners and colleagues.
You will analyze, document, and optimize energy data management processes while collaborating with cross-functional teams to implement requirements. Additionally, you will support the integration of software partners and data suppliers while tracking key performance indicators for process efficiency.
You will manage the onboarding process for new customers and serve as their primary point of contact to ensure they derive maximum value from the software. Additionally, you will collaborate with product and sales teams to translate customer feedback into new feature specifications.
The role involves contributing to various departments including software engineering, sales, marketing, and customer success. You will actively participate in the company's development and support the transition to renewable energy solutions.
