You will handle customer inquiries via phone and email, ensuring high-quality service and resolution from first contact. Additionally, you will maintain accurate records in CRM systems and collaborate with the team to meet performance targets.
Handle customer inquiries via phone, live chat, and email regarding orders, deliveries, and product information. Maintain high quality and productivity standards while providing personalized and empathetic support to customers.
The role involves active creator acquisition, negotiation of collaborations, and the ongoing management and development of influencer relationships. Additionally, the position requires administrative support tasks such as tracking packages, managing briefings, and monitoring campaign performance.
