netgo group GmbH is hiring for work from home roles

netgo group GmbH

4 Remote Job Openings at netgo group GmbH

IT-Service Desk Agent (m/w/d) für internationalen Kunden (Niederländisch & Englisch)

netgo group GmbH · Full Time · 2 months ago
netgo group GmbH
🌎 Germany ⭐ 0-2 yrs exp 💼 Support
The agent will serve as the first point of contact for customers via phone, email, or other channels, handling service requests, change requests, and routing incidents in German, English, and Dutch. Key tasks include analyzing technical issues using remote access, resolving incidents, prioritizing and documenting tickets according to SLAs, and escalating complex cases when necessary.
🌎 Germany ⭐ 2-5 yrs exp 💼 Others
The role involves providing remote support for IT environments for SMB and SME customers, focusing on handling 1st and 2nd level support tickets and performing administrative background tasks. Responsibilities include analyzing and resolving issues remotely across clients, servers, networks, and cloud services, as well as managing user rights and supporting field technicians.

Ausbildung zum Fachinformatiker für Systemintegration 2026 (m/w/d) II netgo tax

netgo group GmbH · Internship · 4 months ago
netgo group GmbH
🌎 Germany ⭐ 0-2 yrs exp 💼 Finance
The role involves building, installing, and configuring IT systems, including servers, workstations, and cloud solutions, with a special focus on DATEV environments for tax and auditing firms. Responsibilities also include network administration, security implementation, troubleshooting, and providing IT support to clients.