The Payment Operations Manager will oversee the operational backbone of the platform, including dispute resolution, fraud monitoring, and payment performance tracking. They will also manage relationships with payment service providers and provide operational support to the Customer Success team.
You will scale the partner engineering function by managing developer onboarding and creating customer-facing documentation. Additionally, you will collaborate with sales and customer success teams to build new features and set standards for the engineering team.
Build and own the technical foundation for Neon's consumer product, focusing on mobile applications and cloud infrastructure. Develop and oversee data pipelines and delivery workflows essential to the company's data business.
The Data Ops Lead will manage the end-to-end pipeline of turning raw consumer audio streams into production-ready datasets for AI labs. This includes structuring data deals, overseeing overseas annotation teams, and ensuring strict data quality standards.
