Mountain Pacific

Acts as the primary point of contact for clients to manage organizational communication, contracts, and dispute resolution. Responsible for meeting internal and external metrics while ensuring high customer satisfaction through clear expectation setting.

The analyst is responsible for protecting IT infrastructure by monitoring security threats, performing root cause analysis, and implementing remediation strategies. They also manage cybersecurity tools, conduct risk assessments, and ensure compliance with NIST, FIPS, and PCI-DSS standards.