You will own the social media presence for the German and French markets across LinkedIn, Instagram, and YouTube. This includes managing the community, creating on-camera content, and adapting the global strategy for local audiences.
The specialist will provide chat-based support to users, troubleshooting technical issues and guiding them through the platform. They will also collect user feedback and contribute to the creation of internal and external support documentation.
The role involves managing and optimizing the Mautic infrastructure on AWS to ensure stable, scalable email delivery and system performance. You will collaborate with cross-functional teams to resolve technical issues, maintain custom code, and contribute to the development of data platforms.
