The Accounts Receivable Specialist is responsible for overseeing daily A/R functions, including invoice allocation, payment processing, and revenue reconciliation. They will also lead collection efforts on delinquent accounts and resolve complex billing discrepancies.
The role involves managing the full software development lifecycle for Salesforce and LMS platforms, including gathering requirements, writing user stories, and coordinating testing. Additionally, it requires designing and developing custom Salesforce solutions using Apex and Lightning Web Components to meet business needs.
The Director of Account Management leads the B2B account management team to drive partner retention, account expansion, and revenue growth. This role involves developing strategic account plans, managing the onboarding process, and serving as a senior advisor to employer and academic partners.
