The Field Service Engineer provides technical support, troubleshooting, and repair services for tower cranes at customer sites. They also train distributors on product maintenance and analyze technical issues to improve future design and service processes.
Field Crane Technicians are responsible for the inspection, diagnosis, repair, and maintenance of mobile cranes and boom trucks. They must also perform annual inspections and maintain accurate service reports while providing excellent customer service.
The Field Crane Technician is responsible for the inspection, diagnosis, repair, and maintenance of mobile cranes and boom trucks. The role requires independent troubleshooting, accurate reporting, and providing excellent customer service while adhering to safety protocols.
Responsible for acquiring new customers and managing existing accounts for the sale and rental of tower cranes. This includes conducting contract negotiations, market analysis, and coordinating specific customer requirements with internal product management.
Provide on-site and remote technical support for the rigging, troubleshooting, and repair of Manitowoc Tower Crane products. Train distributors and customers on new model installation and maintenance while analyzing technical trends for future design improvements.
