You will build and maintain CRM features and automation workflows to support sales, marketing, and onboarding processes. You will also collaborate with cross-functional teams to develop agentic solutions and improve internal business efficiency.
You will be responsible for manually testing new features across iOS and Android devices and building automated synthetic tests for mobile voice and SMS flows. Additionally, you will report on quality data and bug trends to help drive decision-making and improve release velocity.
The Implementation Manager will lead data migrations by cleaning, reformatting, and validating customer data while monitoring automated import processes. They will also collaborate with cross-functional teams to resolve technical challenges and ensure a seamless transition for customers.
