Littlefield Physical Therapy Inc

The role involves entering, updating, and maintaining accurate data within internal systems and spreadsheets. You will also perform quality checks, verify information, and ensure the integrity and confidentiality of business and client records.

The representative will manage incoming chat and email inquiries from patients and prospective clients while providing accurate information and maintaining professional communication standards. They are also responsible for documenting interactions, monitoring shared inboxes, and escalating complex issues to ensure timely resolution.