The Clinical Care Manager serves as the primary clinical point of contact for home care clients, providing triage for medical concerns and coordinating care. This role also involves managing caregiver performance, resolving interpersonal conflicts, and ensuring compliance with regulatory documentation standards.
The Intake Coordinator manages patient intake information, enters data into electronic systems, and coordinates care with business development and medical staff. They ensure compliance with HIPAA regulations while maintaining accurate patient records and facilitating effective communication between clients and healthcare professionals.