Serve as the primary point of contact for customers to provide Level 1 technical assistance for hardware and software. Document all interactions in NetSuite and escalate complex issues to senior specialists.
Levata
2 Remote Job Openings at Levata
Manage complex configuration projects and enterprise-level solutions, specifically focusing on MDM and card printer technology deployments. Provide Tier 2 escalated support and handle billable professional services for enterprise clients.
