You will serve as the human voice for a health and wellness app, handling complex user inquiries regarding billing, refunds, and account access via email. Additionally, you will identify product and process improvements to enhance the overall user experience.
You will lead the design and implementation of a new payment infrastructure, including orchestrator integration and a custom subscription module. Additionally, you will be responsible for migrating the payment module from a monolith to a dedicated service while ensuring robust data pipelines and monitoring.
