You will serve as the primary point of contact for customer support via live chat, email, and phone while managing onboarding calls and demos. Additionally, you will maintain the CRM, proactively support customers, and contribute to help center documentation to improve self-service options.
You will be responsible for drafting, reviewing, and negotiating international distribution and partner agreements while managing external legal counsel. Additionally, you will provide legal support to the sales team and executive management regarding regulatory, data protection, and commercial risk assessments.
