Bilingual GuestCare Agent (English + French or Spanish)
Handle inquiries from guests and hosts across KeyNest’s global network, taking ownership of their communications. Support the international community in English and either French or Spanish.
Handle inquiries from guests and hosts across KeyNest’s global network, taking ownership of their communications. Support the international community in English and either French or Spanish.
You will be responsible for onboarding and managing local partners in Italy to ensure high service standards. Additionally, you will provide technical support and identify new business opportunities to expand the network.
The role involves diagnosing and resolving locker hardware and software issues while coordinating with on-site technicians to ensure timely repairs. You will act as the primary technical bridge between the customer service team and the internal tech department to maintain system reliability.
The sales representative will conduct outbound cold calls and outreach to generate leads for KeyNest products. They will also manage a sales pipeline, perform product demos, and ensure smooth customer onboarding while meeting team targets.