The production and analysis agent will monitor public procurement opportunities, prepare bid offers, and manage reporting for client projects. They will also maintain internal databases and participate in continuous quality improvement processes.
The Product Marketing Manager will lead the go-to-market strategy, product positioning, and sales enablement to drive growth and customer adoption. They will collaborate across departments to align product value with market needs and optimize the customer lifecycle.
Responsible for the training and skill development of approximately 50 remote Customer Success Managers to ensure operational excellence across the client lifecycle. This includes designing onboarding paths, conducting continuous training on churn and upselling, and standardizing best practices through playbooks.
