Provide tier 1 and tier 2 technical support via email and chat while diagnosing product bugs and backend issues using internal logs. Troubleshoot connectivity and software functionality issues and escalate them to relevant departments with viable workarounds.
Intelligo
3 Remote Job Openings at Intelligo
Provide tier 1 and tier 2 technical support to clients and internal departments via email and chat. Diagnose product bugs, review logs, and troubleshoot connectivity and software functionality issues.
Conduct comprehensive background research on companies and individuals to identify legal, financial, and reputational risks. Synthesize findings into detailed due diligence reports to inform transactional decisions for institutional clients.