The Finance Officer will manage the end-to-end Support at Home claiming and statement processes, ensuring accuracy and compliance. They will also investigate discrepancies, resolve reporting queries, and maintain clear documentation to support the team.
You will act as a primary point of contact for clients, creating personalized care plans and coordinating services to support their independence. Additionally, you will manage client budgets, monitor wellbeing through regular check-ins, and collaborate with service providers to ensure high-quality outcomes.
You will provide hands-on technical application support and investigate system issues to ensure critical business systems remain operational. Additionally, you will manage support requests via ServiceNow and collaborate with the Finance team to perform data extraction and cleansing using MS SQL.
