Ingenio, LLC

Lead the regional strategy and execution for the Psíquicos brand across LATAM and Iberia to drive growth and brand presence. Act as the local business owner by managing PR, influencer programs, and collaborating with global teams to align regional needs with brand vision.

Lead the global customer success strategy by ensuring high-quality service across multiple channels and transforming support into a proactive engine for growth. Act as a bridge between customers and the engineering team to drive product improvements based on Voice of the Customer insights.