The role focuses on architecting the go-to-market engine by owning quota design, incentive structures, and territory planning. It also involves capacity modeling and maintaining strategic dashboards to drive predictable revenue growth.
incident.io
12 Remote Job Openings at incident.io
Lead onboarding and adoption for a high-volume portfolio of commercial customers using a mix of 1:1 engagement and scalable programs. Collaborate cross-functionally to champion the voice of the customer and drive retention and product expansion.
The Technical Support Engineer will be responsible for delighting customers by resolving their technical challenges through inbound support over Slack and Pylon. This role also involves capturing customer feedback for Product and Engineering and collaborating with them to debug issues and enhance support processes.
You will lead the development of the mobile app, focusing on creating a beautiful and reliable on-call experience. Additionally, you will work across the stack to ensure a cohesive product experience.
The Product Engineer will identify key problems to solve and engage with customers to gather feedback. They will take end-to-end ownership of features, from design to delivery, ensuring high standards of collaboration and decision-making.
The Security Engineer will partner with product teams to design and review features with security integrated from the start. They will also identify and mitigate vulnerabilities and help teams remediate them quickly.
The Senior Solutions Engineer will work closely with Sales, Customer Success, and Product teams to understand customer requirements and drive evaluations of incident.io's platform. They will also lead proof of concepts and develop tailored solutions to ensure customer success.
The Senior Solutions Engineer will work closely with Sales, Customer Success, and Product teams to understand customer requirements and drive evaluations of the incident.io platform. They will also lead proof of concepts and develop tailored solutions to ensure customer success.
The Business Development Representative will be responsible for initiating conversations with potential customers and creating first impressions that lead to long-term partnerships. They will own their outreach strategy and engage prospects through various channels.
The Commercial Account Executive will optimize the sourcing and closing of commercial accounts to maximize revenue potential. They will deliver product demos and collaborate with the product development team to improve offerings.
The role involves optimizing the sourcing and closing of commercial accounts while maximizing revenue potential. Additionally, the Account Executive will deliver product demos and collaborate with the product development team to enhance offerings.
The Enterprise Sales Manager will hire, develop, and lead a team of Enterprise Account Executives while defining and executing the regional sales strategy. This role involves supporting the team in navigating complex sales cycles and collaborating with cross-functional partners.
