Imnoo AG

Identify and generate leads through digital platforms and proactive outreach via email, LinkedIn, and phone. Qualify leads and schedule appointments for Sales Managers while helping optimize the internal sales process.

The role focuses on driving product features, breaking internal bottlenecks through automation, and leading AI and IoT projects. It acts as a bridge between engineering, customer success, and the shopfloor to align goals and accelerate delivery.

The Customer Success Manager will actively support existing customers throughout the customer lifecycle and develop the Customer Success function for new and existing products. They will also work closely with sales, marketing, and product management to enhance the customer experience.