ICBA/TCM Bank

The VP of Fraud Prevention manages the bank's credit card fraud prevention program, overseeing daily workflows and developing staff. This role involves setting monitoring parameters, conducting investigations, and communicating fraud trends to executive management to reduce losses.

Drive business growth by selling payment products and services to community banks and developing strategic business development plans. Collaborate with Product and Marketing teams to refine GTM strategies and identify service gaps based on client feedback.

The Director of Billing Operations will lead back-office billing and settlement processes while collaborating with internal and external partners to ensure accuracy. They are responsible for analyzing complex billing issues, managing financial reporting, and implementing process improvements to reduce errors.

The Manager, Regulatory Compliance supports ICBA Education by managing compliance training products, resources, and the Compliance Vault. They also serve as a subject matter expert, developing new compliance tools and delivering educational content to member banks.

The Vice President, Relationship Manager is responsible for developing and maintaining mutually beneficial relationships with community banks in the Southeast territory. They will drive membership acquisition, manage a business development pipeline, and promote ICBA products and services to ensure member engagement.