Own repair performance across an assigned portfolio, including scoping, pricing, vendor coordination, quality control, and completion timelines. Lead emergency repairs and insurance claims, make practical decisions, and partner with market teams and property coordinators to resolve issues and deliver repairs at the right quality and cost.
The Loan Officer is responsible for converting leads into mortgage clients while managing relationships with real estate agents and homebuyers. You will oversee the mortgage transaction process, ensuring all parties remain informed while collaborating with internal processing and underwriting teams.
You will lead and scale the Agent Success team by hiring, onboarding, and coaching field business development representatives. You are responsible for executing the referral-growth playbook, managing team KPIs, and fostering a high-performance culture.