The Director of Customer Enablement will oversee strategic account delivery, ensuring high-quality research outcomes and customer retention. They will also partner with cross-functional teams to scale self-serve processes and enable GTM teams to effectively communicate the platform's value.
Design and optimize the technical infrastructure connecting marketing tools, CRM, and analytics to power the revenue engine. Own the HubSpot platform and build automated, signal-driven pipelines for lead generation and attribution.
The role focuses on acquiring net-new enterprise logos by generating a self-sourced pipeline through outbound prospecting and strategic research. The AE will manage complex, multi-threaded sales cycles from initial discovery to signed contracts for projects or subscriptions.
Manage the full customer revenue lifecycle, including new business acquisition, renewals, and expansion within mid-market accounts. Partner cross-functionally to drive platform adoption and meet revenue targets through consultative software selling.
Manage a portfolio of high-value enterprise accounts with full accountability for net revenue retention, renewals, and expansion. Act as a senior partner to R&D and innovation leaders to drive platform adoption and measurable value realization.
