You will own the architecture and execution of data-intensive systems while providing technical leadership and mentorship to the engineering team. You will also triage complex issues and translate product ideas into high-value web applications.
The Director of Customer Enablement will oversee strategic account delivery, ensuring high-quality research outcomes and customer retention. They will also partner with cross-functional teams to scale self-serve processes and enable GTM teams to effectively communicate the platform's value.
The role focuses on acquiring net-new enterprise logos by generating a self-sourced pipeline through outbound prospecting and strategic research. The AE will manage complex, multi-threaded sales cycles from initial discovery to signed contracts for projects or subscriptions.
Manage the full customer revenue lifecycle, including new business acquisition, renewals, and expansion within mid-market accounts. Partner cross-functionally to drive platform adoption and meet revenue targets through consultative software selling.
Manage a portfolio of high-value enterprise accounts with full accountability for net revenue retention, renewals, and expansion. Act as a senior partner to R&D and innovation leaders to drive platform adoption and measurable value realization.
