Great Day Improvements: A Family of Brands

The agent is responsible for answering incoming calls to schedule design consultations and performing outbound follow-up calls. They must also accurately enter customer information into the database and provide an exceptional customer experience.

The role involves answering incoming customer calls to schedule design consultations and performing outbound follow-up calls. Specialists are also responsible for accurate database entry and providing an exceptional customer experience.

The Virtual Measure Technician is responsible for accurately measuring windows and doors using digital scanning software and entering installation orders into the company system. They act as a liaison between Sales and Operations to ensure measurement benchmarks are met and documented.